Professional IT Services for Mauritian businesses

Why your business needs IT.

An IT system is the essential core of every business operating today. Stable, dependable technology that is tuned to your business needs is no longer a luxury. An unreliable system presents significant risks for your business. An outage is costly, reducing productivity and eroding hard won customer trust.

At dyonix we ensure your IT operations run efficiently, are secure, are fit for purpose and can adapt as your business grows. We focus on the IT so you can concentrate on what you do best.

A diverse team of call center agents collaborating in a modern office environment.

Your requirements, our mission.

Design and Planning

We design and build bespoke IT solutions centered around your unique requirements and needs

Remote Support

We manage and support your endpoints, servers and other systems remotely. Get support anytime, anywhere from one of our Agents.

Private Cloud

Keep your data inside Mauritius with the Dyonix Cloud platform. Securely hosted in Ebène in our datacenter

Hear from the partners who trust our services.

Dyonix’s expertise in the various areas was invaluable

Sarah Richardson

Two people talking at a table by large windows.

Can we help you today? Get in touch with us, first consultation free.

What types of IT systems do you support?

We primarily work with Microsoft Windows and Linux based computer systems. Additionally we can support Mac OS X based environments and mobile devices via the use of an MDM

Do you provide remote support?

To provide a prompt response and resolve issues efficiently, we primarly support you and your IT systems via encrypted and secure remote support sessions with our RMM agent for client device and dedicated remote management channels for server and network systems.

Do you provide hosting services?

Yes we provide virtual private cloud services, email and web hosting and custom built environments available from our own hosting platform in the Africa or European region via partner companies in the UK, Estonia, Mauritius and La Réunion.

What cybersecurity options can you provide?

We provide managed firewall solutions, endpoint management and security with next generation threat detection across your entire IT landscape. In addition to this, we provide the necessary strategies to mitigate risk and reduce damage if a cyber incident does occur.

Do you provide managed VoIP services?

Yes, in Mauritius we can provide managed VoIP solutions in partnership with Emtel or Mauritius Telecom. Our services are limited to PBX and end device management. Outside of Mauritius, we are able to provide SIP Trunking and e-SIM solutions.

Can you support remote teams and mobile workers?

The management of remote teams and mobile workers across countries and also globally is a core offering. We provide the necessary tooling and secure access methods to enable remote workers to effectively fulfill their roles in a secure manner.

What type of billing options do you have?

We work on a monthly retainer when providing managed services. Additionally we provide a project and consulting rate when designing, building and installing systems.

Can you also provide hardware and software licenses?

Yes we can provide hardware in Mauritius, sourced from either local or international wholesalers. The same applies for software licenses.

Can you provide professional WIFI design?

We provide professional WIFI installation and design. At design phase we typically begin with a simulation of the planned network to correctly calculate and position the number and location of wireless access points to provide optimal coverage.

What is proactive 24/7 monitoring?

In order to keep your systems running, we constantly monitor thousands of parameters across all our customers. This detects issues and start mitigation and resolution before these can have a negative impact on your business.