Digital solutions for hotel and hospitality
Offer your guests a superior digital experience in the hotel and hospitality sectors with high performance WiFi, compliant digital booking platforms and resilient cybersecurity for back office staff
hotel it /
Deliver the premier digital guest experience.
In the hotel and hospitality industry, delivering a positive guest experience is the most critical goal. Digital technology—beginning with a compliant, feature‑rich booking system that streamlines pre‑arrival and check‑in, sets the expectations for the remainder of the guest’s stay. Fast, stable guest WiFi, integrated entertainment and smart‑home amenities create comfort and value, while robust cybersecurity protects front‑of‑house and back‑office staff from incidents that could derail the guest experience.
The future of hospitality is digital, and we deploy IT solutions engineered to meet the hospitality sector’s unique, high‑expectation demands.
how we can help /
A premier experience starts with a solid foundation.
Digital technology for hotel and hospitality enables a streamlined and superior guest experience and unlocks new revenue stream. Optimised processes that relieve the workload front of house and office staff, giving them back more time to focus on the well-being of your guests.
All of this is made possible by a solid foundation that takes the worry away from system stability, peak demands, security and communication.
High capacity network and internet design
Many hotel networks struggle during peak demand that has to manage both demanding guest traffic and sensitive back office data with multiple services such as VoIP, security cameras, building management systems, booking and order management and room access controls. Our comprehensive design takes all these factors into account, to deliver a robust design that can handle all these challenges simultaneously. We deploy enterprise grade equipment with built in security and quality controls, ensuring that essential services keep running, guests remain connected and systems don’t grind to a halt when it really matters. Dyonix deploys systems that can scale to many thousands of end devices for hotel and event venues with diverse functions and resource requirements.
Guest WiFI that is fast, stable and secure
The devices that people bring with them are now more demanding than ever, requiring a secure, always available, stable and high speed network connectivity to service a user profile that has expanded from general web browsing and emails to real-time video caling, media streaming from Netflix or Spotify and bulk file downloads. With our extensive experience with large scale computer network design, poorly performing WiFi that separates guest from hotel devices, is readily available in all areas and has the capacity to scale to thousands of concurrently connected client devices.
Always available network design
Be always ready to serve guests with a computer network that is always available. We employ highly available computer system and network concepts to keep you up and running 24/7, protecting you from unplanned outages due to hardware or system failure
VoIP telephony for hotel staff and guests
Stay connected to your guests both before, during and after their stay with a unified communication system designed for hospitality and hotels. Dyonix provides fully managed phone systems with desk, room and wireless endpoints. With integration to the desktop computer we you can track incoming calls to reception and back office staff to monitor waiting times and capture outbound calls from guest’s rooms to feed into final billing as an additional revenue stream. Reach your hotel, cleaning and technical staff anywhere onsite with cordless phones. Our systems are fully compatible with SIP technology offered by Emtel and Mauritius Telecom phone line services
our value /
Spend more time with guests, not troubleshooting your IT.
IT issues and booking systems don’t interest your guests. We focus on the smooth running of your entire system so you can concentrate on what is unique about your hotel experience.
Managed and Co-Managed IT Support
Our fully‑managed (or co‑managed) IT service removes the complexities of day‑to‑day operations by handling system updates through automated patching and vulnerability remediation. 24/7 remote monitoring that detects and resolves issues before users notice; we reinforce security with enterprise‑grade antivirus to protect your systems from malicious software and cyber attacks. We safeguard your data with incremental backups of all your company data. Dyonix is your single point of contact who understands your environment and can respond promptly to any incident, freeing your team to focus on the guest experience, rather than worrying about the IT
Intergrated Hotel booking systems
Guests today expect the entire booking process to be handled digitally and from our partner network we work with a number of booking, POS and order management companies that deliver a memorable and positive experience for your guests. We take the hassle out of the installation and management of such systems through cooperation directly with third party vendors.
Secure IT for guests and for staff
IT security is an essential element to a well-managed hotel IT system. With enterprise grade network and firewall equipment, we provide an essential framework for the security and integrity of your IT landscape. Defined purpose driven segmentation of the system with tight firewall-enforced access controls prevents staff, guests and threat actors from accessing core functions such as door access control, security systems and internal hotel functions. Reduced risk of a horizontal outbreak in the network if a system component is compromised and direct and precise threat mitigation through automated device isolation when devices are infected.
Compliance solutions for Mauritian hotels
Comply with the Mauritian Data Protection Act 2017 with systems hosted inside Mauritius or in comparable jurisdictions such as the EU with the appropriate safeguards such as data encryption in both transit and at rest.
Would you like to find out more?
Get in touch with us today with your first consultation free
Testimonials /
Case Study of a large hotel in Germany.
Internet for 2000+ devices and phones for 350+ rooms
Explore our case study for a project executed for a large hotel, event venue with integrated marina located on Germany’s north coast.
Hotel and marina resort
Mecklenburg-Vorpommern, Germany
Contact Us /
Lets chat.
Get in touch with us today.
Discuss you unique requirements with us today. Send us an email or contact us via the contact form and we will get back to you shortly.
Send us an email
bonjour@dyonix.mu
Call us on WhatsApp
+230 54532405
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